We hope you and your family are remaining safe and healthy, as all of our lives have been impacted by the spread of COVID-19.
In keeping with the federal and local mandates, our shipping capacity has decreased. Although we are still processingyour orders in a timely manner, you may experience an additional 7-10 day processing time before your order ships.
As always, we appreciate your continued business.
To receive free shipping, you must spend a minimum of $150, before any applicable taxes and after any discounts are applied.
Please include your phone number on all orders, in the event that there are issues with shipping.
We do not ship to APO/FPO addresses.
We apologize but we no longer ship Internationally, to Puerto Rico, Hawaii or Alaska, from our site. We only ship to the lower 48 states.
We also do not allow organizations, businesses, or individuals from these countries to have or register accounts while based in these countries.
You can review the most up-to-date list of sanctions affecting countries, organizations, and individuals by visiting the Office of Foreign Assets Control website.
- We also do not allow organizations, businesses, or individuals on the Specially Designated Nationals list (SDN) to have or register accounts.
- Shipping charges will only be reimbursed for damaged and/or defective products. Photographs of packaging and product(s) are required for claims of damages, on all returns. Before shipping any product back to our warehouse for a refund, please contact Jane Carter Solution. Prior approval is required for reimbursement of shipping charges.
- You can contact us at email@example.com.