We ship nationally and internationally. Free Shipping does not apply to international orders.
To receive free shipping, on domestic orders; you must spend a minimum of $150, before any applicable taxes and after any discounts are applied.
Please include your phone number on all orders, in the event that there are issues with shipping.
Enter “00000” as your Zip/Postal Code, if you do not use a Postal Code.
We do not ship to APO/FPO addresses.
We do not allow items on our site to be shipped to the following countries:
- Burma (Myanmar)
- North Korea
We also do not allow organizations, businesses, or individuals from these countries to have or register accounts while based in these countries.
You can review the most up-to-date list of sanctions affecting countries, organizations, and individuals by visiting the Office of Foreign Assets Control website.
- We also do not allow organizations, businesses, or individuals on the Specially Designated Nationals list (SDN) to have or register accounts.
- Shipping charges will only be reimbursed for damaged and/or defective products. Photographs of packaging and product(s) are required for claims of damages, on all returns. Before shipping any product back to our warehouse for a refund, please contact Jane Carter Solution. Prior approval is required for reimbursement of shipping charges.
- You can contact us by calling at 1-877-HAIRCARE (1-877-424-7227) or e-mail us at email@example.com.